Fountain Service Center

Field and shop fountain repair and fountain services for all major brands, including AquaMaster Fountains & Otterbine Fountains.  We stock and direct-ship fountain parts.

A commercial floating fountain or pond aeration system is a significant investment toward maintaining the water quality in your pond.  These electrically-powered systems perform demanding work in a harsh, underwater environment.  Much like your car, routine fountain maintenance costs less than fountain repairs, and should not be ignored.

Black Lagoon staff can travel to your Maryland, Delaware, New Jersey or Pennsylvania location to pick-up your commercial fountain aerator for maintenance, service or winterization. Our service professionals are experienced with all major fountain brands, specializing in AquaMaster Fountains and Otterbine Fountains service and repair. We also can receive and service your pond fountain at our Bordentown, New Jersey service center. (Please call us at 1 888-243-0891 or email us to let us know you are coming).

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Black Lagoon services fountains in New Jersey, Eastern Pennsylvania, Maryland and Delaware.

Black Lagoon services fountains in New Jersey, Eastern Pennsylvania, Maryland and Delaware.

Regional Leadership

Black Lagoon is recognized as the regional leader in providing commercial floating fountain and pond aeration system repair services that include:

  • Electrical panel component replacement/retrofit

  • Electrical panel troubleshoot

  • Power unit troubleshoot

  • Oil, seal and ring changes

  • Wire harness retrofits

  • Bearing replacement

  • Motor replacement

 

The Importance of Routine Fountain Maintenance

These examples demonstrate incorrect installation, poor handling or lack of fountain maintenance. 

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Our Fountain Services

 
We aim to prevent problems rather than just repair them, and provide high-quality service to our customers at affordable prices.
 
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  • Certifications: Our employees are certified and factory-trained technicians.

  • State-of-the-art Workshop: Black Lagoon's service center is specifically outfitted to service commercial floating fountains and pond aeration systems.

  • Maintain over repair: Because maintenance is almost always less expensive than repair, our focus is on providing the highest level of fountain service to your fountain before it breaks down.

  • Maintenance schedule: We follow manufacturer's recommendations to ensure proper functions and avoid costly repairs

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Your Satisfaction

Our team is committed to customer satisfaction.  Our factory trained service technicians will answer all of your questions when it comes to servicing your fountain, and help you keep your fountain maintained in optimal condition.

We serve both residential pond owners and commercial customers. Our clients include municipalities, golf courses, apartment complexes, college campuses, corporate centers, homeowners’ associations, and private lakes and ponds.

Contact us for a free fountain or aeration service consultation ›

 
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Does my pond fountain really need to be removed during the winter?

Yes. If you live where water can freeze over in winter time, your fountain should be removed from the water during the winter months. Ice can crack the plastic float and/or metal motor housing as well as seize the propeller/impeller assembly. Leaving your fountain in the water during the winter months risks permanent damage and will void the manufacturer's warranty.

 

Does my pond fountain really require an oil change?

Yes. Most commercial fountains consist of an electric motor in an oil-filled housing. Once the warranty period has ended, just like your car's engine, the oil and water-proof seal assembly should be changed on a regular schedule. The older the fountain, the more quickly  the oil and seals will degrade.

 

Fountain Service FAQs

Do I really need "factory-trainED" PERSONNEL to work on a commercial fountain?

Yes. Most pond fountains are 240V appliances — like your oven or clothes washer — and are controlled from a watertight panel containing several complicated electrical circuits. Allowing untrained persons to work on the watertight motor or inside the electrical panel is not only dangerous, it commonly leads to nuisance breaker trips, faulty timers, blown capacitors and hours of troubleshooting.

 

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