"Black Lagoon's service is top notch. We are on their pond maintenance and fountain winterization/service program and our ponds look great and fountains perform flawlessly throughout the season. All team members are professionally identified, knowledgeable and courteous. Black Lagoon has also gone the extra mile ... attending our Grounds Committee (meetings) to educate them on their services, with innovative techniques, educating them on services provide through season. They also submit a monthly report for the Committee to ensure proper pond care. Black Lagoon is innovative, proactive and very knowledgeable in all treatments of algae if this should occur. They do not try to sell you unnecessary products or services if the need does not exist. They also are very experienced and respond immediately to a call or email
(Our) Project Manager, Steven, maintains excellent contact and if we have any questions or concerns he resolves the issue promptly. I would highly recommend Black Lagoon for their excellent service and attentive conduct."
-Warm Regards, Janine M., Community Manager