Fountain Service Center
Field and shop repair services for all major brands. We stock and direct-ship parts.
A commercial floating fountain or aeration system is a significant investment toward maintaining the water quality in your pond. These electrically-powered systems perform demanding work in a harsh, underwater environment. Routine maintenance costs less than repairs and should not be ignored.
Black Lagoon staff can travel to your Maryland, Delaware, New Jersey or Pennsylvania location to pick-up your commercial fountain aerator for maintenance, service or winterization. We also can receive and service your pond fountain at our Bordentown, New Jersey service center (please call or email to let us know you are coming).
Black Lagoon is recognized as the regional leader in providing commercial fountain and aeration system repair services:
- Electrical panel component replacement/retrofit
- Electrical panel troubleshoot
- Power unit troubleshoot
- Oil, seal and ring changes
- Wire harness retrofits
- Bearing replacement
- Motor replacement
These examples demonstrate incorrect installation, poor handling or lack of maintenance.
(click to enlarge)
Our Fountain Services
- Certifications: Our employees are certified and factory-trained technicians.
- State-of-the-art Workshop: Black Lagoon's service center is specifically outfitted to service commercial fountains and aeration systems.
- Maintain over repair: Because maintenance is almost always less expensive than repair, our focus is on providing the highest level of service to your fountain before it breaks down.
- Maintenance schedule: We follow manufacturer's recommendations to ensure proper functions and avoid costly repairs
Our team is committed to customer satisfaction. Our factory trained service technicians will answer all of your questions when it comes to servicing your fountain, and help you keep your fountain maintained in optimal condition.
We serve both residential pond owners and commercial customers. Our clients include municipalities, golf courses, apartment complexes, college campuses, corporate centers, homeowners’ associations, and private lakes and ponds.
Does my pond fountain really need to be removed during the winter?
Yes. If you live where water can freeze over in winter time, your fountain should be removed from the water during the winter months. Ice can crack the plastic float and/or metal motor housing as well as seize the propeller/impeller assembly. Leaving your fountain in the water during the winter months risks permanent damage and will void the manufacturer's warranty.
Does my pond fountain really require an oil change?
Yes. Most commercial fountains consist of an electric motor in an oil-filled housing. Once the warranty period has ended, just like your car's engine, the oil and water-proof seal assembly should be changed on a regular schedule. The older the fountain, the more quickly the oil and seals will degrade.
Fountain Service FAQs
Do I really need "factory-trainED" PERSONNEL to work on a commercial fountain?
Yes. Most pond fountains are 240V appliances — like your oven or clothes washer — and are controlled from a watertight panel containing several complicated electrical circuits. Allowing untrained persons to work on the watertight motor or inside the electrical panel is not only dangerous, it commonly leads to nuisance breaker trips, faulty timers, blown capacitors and hours of troubleshooting.